Mandy Abney serves as Director of Business Systems & Innovation at Dynamic Directions, where she leads practical AI adoption, team training, and operational improvement. She develops workflows and strengthens systems that help D2 reduce routine work, improve consistency, and create more capacity for client service. Working closely with D2’s leadership and coaching teams, she also helps develop and deliver advisor-development programs, including Financial Advisor Academy.
As a certified EQ-i 2.0 and EQ 360 coach, Mandy helps advisors and leaders understand how emotional intelligence affects communication, confidence, relationships, and leadership effectiveness. Her approach combines assessment insights with practical coaching, helping clients build self-awareness and apply what they learn in their daily work.
Outside of work, she enjoys spending time with family (especially since recently becoming an empty nester!), cooking, and a good book. She lives in Alvaton, Kentucky, with her husband, John, and their 11-year-old Yorkie, Bella.